About Us

Reliable service provider for your printing solutions in Malaysia

A Heritage of Dedicated Services

Any innovative entrepreneur can obtain multi-function printers and copiers and sell them to businesses that demand them.

We set ourselves apart from other company systems and solutions providers at Heritage Marketing Services Sdn Bhd by focusing as much on technology as we do on the people who use it every day.

We recognise that an increasing number of worldwide companies require round-the-clock help, which is why our team is available 24 hours a day, 7 days a week, 365 days a year.

We acknowledge how inconvenient it is to wait days for a technician to attend to an out-of-order copier, which is why we're willing to negotiate on agreements that include a 4-hour response time in the event of a copier malfunction.

It's tiresome to spend hours on the phone trying to reach the proper person to assist troubleshoot a problem; that's why all of our customer support representatives have extensive technical knowledge.

We are clear that we supply various businesses or display units in excellent shape upon request, whether for lease or our right acquisitions. All the equipment we provide is subjected to a thorough assessment and quality control to ensure that our customers receive only the most dependable units for use.

A Heritage of Sensible Solutions

In today's fast-paced, ever-changing industry, every company will hunt for cost-effective ways to save money and will find it more important than ever to stay ahead and stay profitable.

Every company, regardless of size, requires communications systems and equipment, such as multi-function printers and copiers, that can keep up with its pace of productivity, from fresh start-ups to adaptable small-and-medium companies to giant companies and even larger multi-nationals.

While some companies continue to own and use copiers as assets, many others, particularly those with large offices and activities, have converted to leasing since it is more cost effective.

We began as Heritage Marketing Services from 2006 till 2012, when we changed our name to Heritage Marketing Services Sdn Bhd. For over 15 years, we have been a specialized provider of customizable business and office communications systems. We offer a comprehensive range of high quality copier printer consumables and spare parts, establish meter reading agreements and provide efficient technical and troubleshooting services.

All so you can gain access to business communications systems that are affordable, flexible and perfect for your needs.

A Heritage of Enlightened Beliefs

Heritage Marketing Services Sdn. Bhd. is guided by a set of foundational principles that guarantees we only give the best quality service and delivery.

Customers First

We speak directly with clients to determine precise requirements and needs, and then present them with a thorough recommendation that meets their needs. The goal is to ensure that everything we give is completely aligned with our client's goals, so adding to their productivity and, eventually, success.

Capability

We believe in life-long learning and are continually working to develop our skills and knowledge base in order to bring value to our clients. We are early adopters, embracing cutting-edge communications technology and management approaches to improve our service delivery.

Quality

In terms of both our offerings and our performance standards, we adhere to strict quality standards. The happiness and continued trust of our clients is the most important factor in defining our quality standards.

Performance

Our Performance is measured in multiple facets; internal efficiency and innovation, quality and speed of delivery, customer satisfaction, environmental and social impact, and most importantly, the difference we make in the lives of the people we come in contact with, both within and outside the company.

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About us

Vision

To build solid connections in which you, as a customer, have complete faith in us as your preferred business partner. We answer quickly and provide experienced help to any questions you may have.

Mission

We have a strong dedication to providing you with fast, comprehensive, and inexpensive Multi-function Printer that meet all of your needs while maintaining the greatest possible quality that we can supply.